AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Minimize risk and optimize at speed with our Digital Experience Platform.
Cowry Consulting is one the world’s leading Behavioural Science consultancies and we’re on a mission to make businesses as human as humanly possible.
We specialise in the financial services, retail and utilities sectors and use behavioural science to add the human touch to
businesses, transforming the customer and employee experience. With a deep understanding of how we all make decisions and think,
Cowry uses behavioural science to help you create elegant and effective experiences for your customers and employees.
We deliver transformational results for our clients, such as Amazon, HSBC, Standard Life, Fidelity, Legal & General, SSE / OVO, Tesco, Walmart, O2, Sky and others.
To date, we’ve helped them improve their customer service, remodel their communications, optimise their UX and improve their health & safety. After conducting a friction audit of your challenge, our team of Behavioural Designers and Choice Architects translate these into fluent behavioural designs. We use the latest thinking in behavioural science which together we practically apply to your business. We are a team of behavioural economists, psychologists and cognitive scientists with a passion and skill for behaviour change. If you would like to know more, please get in touch for a chat about how we can collaborate.
NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions.
The Foundation is the customer-led growth company, helping brands and businesses pioneer on behalf of customers.
Since 1999, the proudly independent consultancy has helped clients of all sizes and sectors, B2B and B2C, to make things better for customers. They work across business challenges critical to customer-led success, from strategy and insight to innovation and customer experience management.
Recent and long-standing clients include HSBC, Jaguar Land Rover, The Body Shop, Morrisons, Harvey Nichols, Metro Bank, John Lewis and The National Trust.
Beyond their client work, The Foundation are on a mission to inspire and equip more individuals and organisations to pioneer on behalf of customers: They run a quarterly event – The Foundation Forum – to give a platform for customer pioneers to tell their stories and create debate around the myths and challenges; bring together ambitious customer-led advocates in their Customer Pioneer Community; and support the next generation of business leaders through their work with Young Enterprise.
Oh, and in 2021 their founder, Charlie Dawson, published a book – The Customer Copernicus – on how to be customer-led, in conjunction with the International Institute for Management Development.
They know what it takes to become a customer pioneer. They literally wrote the book on it.
We’re Transform. We turn tech and data into competitive advantage and social impact for the world’s most complex organisations, both public and private. We love creating real change, optimising services, driving business growth or realising social change.
We’ve been shaping the transformation of the UK’s public sector for the past 15 years, from writing the Martha Lane-Fox report, to setting up the first digital services at the Home Office, transforming the nation’s health through Couch-to-5k, redesigning the court appeals for asylum seekers at HM Courts and Tribunal Services and helping the Department for Education handle highly sensitive data collected from around 8 million pupils across the country.
In the private sector, we’ve supported Avon in their shift to the digital world, used CRM management to reduce water supply interruptions for Anglian Water, created a Single Customer View for Domino’s clients and personalised the car ownership experience for Toyota’s car owners.
That’s what gets us out of bed every day. We hope you feel the same. We’re part of the Next 15 group, a multi-national organisation spanning over 25 brands. Brands like ours, looking to stand out from the crowd as they deliver best in class work for their clients.
Verint understands the compliance challenges organisations face, particularly around the lifecycle of data, increased complexity, and the need to journey towards a proactive, risk-based approach to communications compliance. We create solutions that put your employees – wherever they are, whenever they’re working, and however, they are communicating – at the centre of your compliance regime.
Unlike most recording vendors that focus solely on capturing the voice, we are bridging the ‘compliance gap’ created by the additional communication modes that advanced UC platforms such as Microsoft Teams and Zoom offer (IM, video, voice etc). We support a framework that captures, analyses, and validates all communications, partnering with smart RegTech firms to offer proactive risk controls and advanced surveillance solutions. We believe in creating proactive solutions that mitigate risk, keep pace with regulations, and maintain internal compliance. The Verint solution protects your brand now and in the future, preparing you for what we dubbed as Human Compliance – the next new horizon for compliance, going beyond recording devices and interactions, and shifting focus from technologies to the alignment of data around people.