Our Partners
Moneypenny: Extraordinary people delivering customer service provision
More and more of the UK’s leading brands are using a Bespoke Customer Team from Moneypenny. We hand-pick five, ten, even as many as thirty customer service agents to represent you 24/7 and deliver seamless experiences on your behalf through omnichannel provision. Working exclusively for you, they’ll log into your own systems to answer calls and emails, respond on social media, manage your live chat, process orders, take payments and more. As an extension of your brand, your dedicated engagement team will save on recruitment and employment costs, allow you to drive considerable innovation and efficiencies, and guarantee an exceptional customer experience.
- Overflow and fully outsourced omnichannel provision
- End-to-end customer journey management
- High volume customer contact resolution
- 24-hour availability and dispatching
Talk to us today
Let’s discuss your requirements in more detail, and together we’ll scope out your vision.
0333 202 1005
hello@moneypenny.co.uk
moneypenny.co.uk
Founded in 1992, Opus Technology is the UK’s largest independently owned managed service provider supporting businesses nationwide across both the public and private sectors. As a specialist contact centre solutions provider, we partner only with leading vendors and remain technology-agnostic, ensuring every client receives solutions tailored to their unique needs. Our expertise spans contact centre, unified communications, managed IT, cybersecurity, mobile, IoT, and document services. Partnering with Five9, 8×8, Gamma, Microsoft and Cirrus, we deliver unrivalled technology, communications and ongoing support. Opus is also the only UK MSP awarded the Institute of Customer Service ServiceMark accreditation with distinction for exceptional customer service.
The customer experience landscape is evolving, and the key to winning is intelligent, efficient, and truly personalised support. At The SaaSy People, we don’t just implement software—we architect CX strategies that drive unparalleled business results.
We are a team of certified Fin experts dedicated to helping companies maximise their investment in the world’s leading Customer Communications Platform. Having completed hundreds of implementations, migrations, and optimisations for businesses around the globe, we are uniquely positioned to transform your support operation.
The buzzword is AI, but the solution is Fin, your revolutionary AI Agent. Fin is not just an automated AI Agent; it’s a sophisticated tool that enables businesses to deliver immediate, personalised, high-quality answers 24/7.
Ready to unlock the full power of Fin? The SaaSy People are your trusted partner. Let’s build a truly intelligent CX together.
SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software-with-a-service (SwaS) approach, SMG provides real-time, predictive intelligence that turns BX, CX, and EX insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork. Learn more at www.smg.com.
Treasure Data provides global brands the trusted data foundation and intelligence to know and engage every customer with hyper-personalized experiences. The company’s Intelligent CDP, AI Agent Foundry, and AI Marketing Cloud together form the AI-native marketing platform to help companies reduce total cost of ownership and power revenue growth through more relevant engagement and AI decisioning. Visit www.treasuredata.com to learn more.
UserTesting enables organizations to craft exceptional customer experiences through actionable human insights. With the world’s strongest participant network, AI-driven insights, comprehensive feedback solutions, and expert-level services, enterprises can validate decisions, co-innovate at scale, and accelerate their path to better products and experiences. Trusted by 3,000+ customers, including 75 of the Fortune 100, UserTesting is the partner of choice for businesses committed to delivering experiences customers love. Learn more at www.usertesting.com.