The Industry-Trusted Independent Customer Experience Conferences
Our one-day conference and networking events are purpose-built for customer experience professionals — the essential gathering to explore and address the evolving challenges in delivering proactive, personalised, and frictionless customer experiences in 2025 and beyond.
With sold-out conferences in London and Manchester, we’re proud of our exceptional, brand-side speaker lineups and engaged industry delegations.
How We Can Impact Your Career & Your Business:
- Return On Investment: Our programmes are curated to tackle the hottest topics collated by speaking directly to your industry peers. Our speakers delve into current and near-future projects so that you can take back practical and actionable insights to meet mission-critical organisational priorities which have a lasting financial impact across your business
- Critical Career Growth: We provide unique opportunities to learn and gain practical insights across multiple industries to drive stronger personal performance and positively impact your career
- Impactful Connections & Networking: Grow your contact base, tackle pain points and exchange brand new and insightful ideas through our dedicated networking time, alongside breakout peer-to-peer discussions and Q&A’s
- Actionable Insights In Just 1 Day: Time is precious, we understand that and know that taking multiple days out of the office is challenging, and that is why we collaborate with industry leaders to deliver content-rich and fresh expertise in just one day
- Brand & Corporate Led: This is not your run of the mill event full of agencies and sales pitches. We gather senior-level, practitioner-led professionals to debate mission critical business issues with top speakers and invaluable networking
Here's What Some Of Our Previous Attendees Had To Say...
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